Thank you for shopping with Compact LED & Appliances. We are committed to providing high-quality products and excellent customer service. Please read our Return & Refund Policy carefully before making a purchase.
1. RETURN ELIGIBILITY
Customers may request a return within 7 days of receiving the product if:
• The product is damaged during transit.
• The product received is incorrect.
• The product has a manufacturing defect.
• The product is unused and in its original packaging.
To be eligible for a return, the product must be returned with:
• Original packaging
• All accessories and manuals
• Original invoice or proof of purchase
2. NON-RETURNABLE ITEMS
The following items are not eligible for return:
• Products damaged due to misuse, negligence, or improper installation.
• Products with physical damage caused after delivery.
• Products without original packaging.
• Products returned after the return window has expired.
• Customized or special-order products.
3. RETURN REQUEST PROCESS
To initiate a return, please contact our customer support team with:
• Order Number
• Product Name
• Reason for Return
• Photos or videos of the product (if damaged or defective)
Customer Support:
Email: mktsupport@compactlighting,net
Website: https://compactledandappliances.com
Our team will review the request and provide further instructions within 2–3 business days.
4. REFUND POLICY
Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved:
• Refunds will be processed within 7–10 business days.
• Refunds will be credited to the original payment method used during purchase.
• For Cash on Delivery (COD) orders, refunds will be processed via bank transfer after verification.
5. DAMAGED OR DEFECTIVE PRODUCTS
If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery.
Please provide:
• Order Number
• Product Photos
• Package Photos
• Unboxing Video (if available)
Failure to report damage within 48 hours may affect claim eligibility.
6. CANCELLATION POLICY
Orders can be cancelled before shipment.
Once an order has been dispatched, cancellation requests may not be accepted and will be treated according to the return policy.
7. SHIPPING CHARGES
• Original shipping charges are non-refundable.
• Return shipping charges may be deducted from the refund amount unless the return is due to a damaged, defective, or incorrect product supplied by us.
8. WARRANTY CLAIMS
Many Compact LED & Appliances products are covered under manufacturer warranty.
Warranty claims are subject to the specific warranty period mentioned on the product page and packaging.
9. CONTACT US
For any questions regarding returns, refunds, or warranty claims, please contact:
Compact LED & Appliances
Email: mktsupport@compactlighting.net
Website: https://compactledandappliances.com
Mobile: 9810145540
Business Hours:
Monday – Saturday
10:00 AM – 6:00 PM IST
We value your trust and strive to ensure a smooth shopping experience for all our customers.